Explore Legal rules for wallets and access
Our Legal notice explains the conditions attached to your account, including identity details, phone verification, wallet records and requests sent to our support desk. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, the related receipt and status record may be needed
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to resolve an account question. We use those records for account administration, payment checks and policy handling rather than treating a wallet name as proof of identity. Access depends on local law, and where local law permits, you can open the account path after reviewing the
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applicable terms. If a rule changes, we place the updated wording on this Legal page and identify the relevant policy area. Your account remains subject to the terms shown at the time of access, along with any later changes that apply under local requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.